Now Hiring - Business Relationship Manager in Warren, RI

Magnetic Seal, LLC a division of Ducommun is an award winning company serving the aerospace industry as the partner of choice for high quality, value engineered seal solutions that consistently meet or exceed our customers’ quality and delivery expectations.

Position Summary

The Business Relationship Manager within the MagSeal Team is responsible for managing all existing house accounts and will support a growing pipeline of aerospace business development opportunities. This position requires extensive drive, along with demonstrated effective project management capability. A key to success for this role will be to establish and sustain strong relationships at strategic levels within our key accounts.

Essential Functions:

• Manage the Customer Relationship Team (inside sales) team development activities and goal setting.
• Department responsibilities include: contract management, pricing management, metric management, proposal generation and department process documentation.
• Forecasting activities tied to load capacity (Sales and Operational Planning).
• Support our annual targets for site goals including bookings, backlog and sales revenue.
• Support converting inbound leads to sales opportunities with new and existing customers.
• Develop and deliver presentations to customers when needed.
• Support wider sales team as required.
• Perform other duties as required.

Collaborative Efforts:

• Collaborate with MagSeal Engineering regarding new customer seal developments and requested design proposals.
• Collaborate and provide guidance to our Sales Representatives and Distributors regarding new aerospace business activity.

Metric Ownership:

• Collect, analyze, and present Bookings, Billings and Backlog data to upper management along with Sales Director while collaborating with Finance at site.

Leadership Qualities:

• Must be an effective communicator, manager and decision maker with sound judgement.
• Results oriented with a bias for action while driving standardization & simplification.

Skills and Behavior:

• Must be able to effectively communicate at the customer level in terms of process, function and quality.
• Demonstrates honesty, integrity, and conduct that conforms to MagSeal values and culture.
• Exceptional project management, organizational, planning, and time management skills with the ability to professionally influence others.

Qualifications:

• Bachelor’s Degree in Business or a related field.
• Minimum of three (3) years’ experience in business or a related field - Aerospace or technical field is preferred.
• Experience of Customer Management with a demonstrated track record improving customer satisfaction.
• Excellent verbal, written, and presentative communication skills.
• Travel is expected 10% of the time.
• Prior Sales experience is a plus!

Equal Opportunity Employer Veterans/Disabled

Location: 365 Market Street; Warren, Rhode Island, 02885

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee stock purchase plan
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Warren, RI 02885: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• business or a related field: 3 years (Required)

Work Location: In person